PRODUCT INTRODUCTION
- Designed for users with back, neck, joint or muscle discomfort
- Non invasive, drug free TENS electrical stimulation device
- 3 in 1 combo including device, reflexology slippers and back or waist belt
- Portable, easy to operate and suitable for daily home use
- Developed in line with South African safety and compliance standards
IDEAL FOR PERSONAL USE
- Suitable for home users wanting a TENS therapy device
- Office workers with muscle stiffness or tension
- Active and gym users needing muscle recovery support
- Users wanting foot stimulation using slippers
- People wanting to treat two areas at the same time
- Users who prefer a compact and portable solution
IDEAL FOR BUSINESS OR PROFESSIONAL USE
- Physiotherapy and rehabilitation centres
- Wellness and recovery clinics
- Massage and therapy practices
- Fitness, gym and sports environments
- Spa and treatment rooms
- Suitable for repeated session use
KEY FEATURES
- 3 in 1 bundle including TENS device, slippers and back or waist belt
- 8 preset therapy modes
- Dual channel output
- Independent intensity control per channel
- 20 adjustable intensity levels
- LCD display showing mode, timer and intensity
- USB rechargeable battery
- Timer options 10 to 60 minutes
- Reflexology slippers 26.5 cm
- Lower back and waist therapy belt
- Acupuncture pad placement guide included
- Compact, lightweight and travel ready
HOW TO USE IN 3 STEPS
- Step 1 Connect pads, belt or slippers to the device
- Step 2 Select mode, choose timer and set intensity level
- Step 3 Start session and gradually increase intensity if required
PHYSIOTHERAPY 10 DAY PLAN OF ACTION
- Inside the package there is an A4 instruction sheet
- The sheet contains a printed QR code
- Scan the QR code using your mobile device
- The QR code opens the downloadable eBook
- The eBook includes a structured 10 day usage plan and pad placement guidance
DIGITAL SUPPORT INCLUDED
- QR code for full user eBook
- QR code for video tutorials
- QR code for WhatsApp support channel
COMPLIANCE AND CERTIFICATION
- NRCS LOA approved Letter of Authority
- SAHPRA licensed Class B medical device
- Built for 230V 50Hz South African standards
- Supplied by a registered South African wellness distributor
ELECTRODE PADS SUPPLY AND USAGE
- This bundle includes a full set of reusable electrode pads
- The pad quantity is suitable for long term home use
- Based on normal recommended usage and proper care
- The pads are expected to last up to 2 years for most users
- Lifespan depends on skin preparation, frequency of use and storage conditions
Recommended pad care
- Always apply pads to clean and dry skin
- Do not place pads on lotion, oil or sweat
- Reseal pads back onto the plastic liner after use
- Store inside the included packaging to prevent drying
- Replace pads only when adhesion or performance reduces
FREQUENTLY ASKED QUESTIONS FAQ
BODY USE AND FUNCTION
Q What areas of the body can I use the device on
- Suitable for back, neck, shoulders, arms, legs and feet depending on the accessory used
Q Can I treat two areas at the same time
- Yes The device has dual channel output with independent intensity control
Q How long should a session be
- The timer allows 10 to 60 minute sessions depending on user comfort
Q Can it be used daily
- Yes It is suitable for regular and repeated home therapy use
Q Who should not use a TENS device
- Users with pacemakers or epilepsy should consult a doctor before use
Q Is the device rechargeable
- Yes It includes a USB rechargeable battery
Q Is guidance provided for correct setup
- Yes Printed instructions QR guides and tutorials are included
TENS THERAPY AND PAIN RELIEF
Q What is TENS
- TENS stands for Transcutaneous Electrical Nerve Stimulation and uses gentle electrical pulses to stimulate nerves and muscles
Q How does TENS support pain relief
- Helps reduce tension supports muscle relaxation encourages circulation and assists with temporary relief of discomfort
Q Is TENS a medical treatment
- It is a supportive wellness device and should not replace professional medical care
ELECTRODE PADS QUALITY AND DURABILITY
Q Are the electrode pads reusable
- Yes The pads are reusable when stored and handled correctly
Q How long do the pads last
- With normal recommended usage and proper storage many users achieve up to two years of pad lifespan
Q What affects pad lifespan
- Sweat lotion dust dirt or leaving pads exposed without sealing after use
Q How do I know pads need replacing
- Reduced adhesion uneven sensation or weak skin contact
Q Are the pads suitable for frequent use
- Yes They are designed for regular repeated home sessions
Q What are the pads made from
- High quality conductive hydrogel with snap connector interface
Q Can the pads be cleaned
- Pads should not be washed Only light surface wiping if absolutely necessary
Q Can I buy replacement pads
- Yes Replacement pads are available separately if needed
ACCESSORIES AND INCLUDED ITEMS
Q What accessories are included
- Reflexology slippers therapy belt reusable electrode pads cables and placement guide
Q Does the belt need to be placed on clothing
- No The belt should always be placed directly on the skin
Q Do the slippers replace foot pads
- Yes They provide stimulation without adhesive pads
COMPLIANCE AND SAFETY
Q Is the product certified
- Yes It is NRCS LOA approved and SAHPRA licensed Class B medical device
Q Is it suitable for South African power standards
- Yes It is built for 230V 50Hz environments
What's in the box
1 x INFINITY TENS Device
1 x Pair of Reflexology Slippers (26.5 cm)
1 x Lower Back and Waist Therapy Belt
6 x Medium Reusable Electrode Pads
2 x Extra Large Reusable Electrode Pads
2 x Electrode Connection Wires
1 x USB Charging Cable
1 x Acupuncture Pad Placement Chart
1 x Pad Storage Holder
1 x Printed User Manual
1 x Warranty Form
1 x A4 Support and Assistance Sheet including
1 x QR code to download the digital user eBook
1 x QR code to access video tutorials and setup guidance
1 x QR code for instant WhatsApp customer support helpline
Disclaimer
PLEASE NOTE: This product is not intended to compensate for diagnosis, treatment, cure, or mitigation of medical conditions. If you or a family member are experiencing any health-related problem, you should obtain medical advice from a certified health professional as this device may be harmful to your health. You are therefore advised to use this product with caution.
